Webklodser.dk V/ Tovi ApS CVR:DK38194186 * Fragt fra 35,- * Gratis fragt over 600,- til Dansk GLS Pakkeshop
!!! Ferielukket 01-08 juli. Ordrer bestilt i perioden ekspederes i uge 28 !!! 10% rabat på alle ordrer i perioden
No matter how good the qualitycontrol are in the factories a lot of bricks are made and sometimes an error happens. A set hit the shelves with missing or defective parts.
So this is what you are supposed to do if your set is missing a part or has a defective part.
You need to know the set number and a picture of the stepnumber where the part is, and if possible mark this on the picture.
Like this:
COBI:
1. Contact COBI on their website, follow their guide: https://cobi.pl/en/customer-service/missing-blocks
2. Send a mail til info@webklodser.dk containing ordernumber, set number and picture like above with a description of whats wrong. Then we will contact COBI.
COBI will then ship the part(s) directly to you.
SLUBAN:
1. Send a mail til info@webklodser.dk containing ordernumber, set number and picture like above with a description of whats wrong. Then we will contact SLuban.
Sluban will then ship the part(s) directly to you.
!!! Ferielukket 01-08 juli. Ordrer bestilt i perioden ekspederes i uge 28 !!! 10% rabat på alle ordrer i perioden