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Webklodser.dk V/ Tovi ApS CVR:DK38194186 - Mail: info[at]webklodser.dk - Telefon: 21977300 (man-fre 15.00-19.00, Lør 10.00-14.00)

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    Shipping & returns

    The following terms of sale and delivery apply to all deliveries from Webklodser.dk.


    Information about the webshop
    Webklodser.dk
    Kirkevej 1
    4241 Vemmelev
    Tlf. 21977300
    CVR/VAT 38194186
    info@webklodser.dk

    Delivery
    Delivery is carried out by GLS, postnord or DAO.
    Shipment outside Denmark, Sweden, Finland, Germany & France, can be done if agreed.

    Purchase over 450,- danish kroner will grant free shipment to a Danish GLS Parcelshop.

    Purchase over 1250,- danish kroner will grant free shipment to a Swedish/German GLS Parcelshop.

    It must be expected that boxes within the parcel can be lightly pressed during transportation this will not be covered by warranty. The boxes must of course not be destroyed.


    Deliverytime
    Delivery within Denmark 2-4 working days. Other countries expect 3-6 working days.


    Prices

    All prices are including 25% danish moms/tax. There will be no further cost, except for shipping.
    Fee for use of credit cards are covered by Webklodser.dk

    Payment
    At Webklodser.dk you can order your goods online and pay as follows:

    • Visa betalingskort, including Visa Dankort, Visa Electron, Visa Debit.
    • Mastercard, including MasterCard Debit.
    • Maestro.
    • EAN number(Only for danish customers).
    • VIABill, conditions www.viabill.com/terms(Only for danish customers)
    • Mobilepay (Only for danish customers)

    When paying by credit card, the amount is first raised on your card when the item is shipped.

    Cancellation

    Webklodser.dk grants 30 days right of cancellation, valid from the day you receive your goods. Returns are granted until 31/12 for items purchased in November & December.
    You must notify us within 30 days of receipt that you wish to cancel your purchase. The notice must be given by contacting Webklodser.dk at info@webklodser.dk. In your communication, please make it clear to us that you wish to exercise your right of withdrawal. You cannot regret simply by refusing to receive the goods, cf. When using the return right, the customer pays delivery costs himself and the customer is liable for the goods until it is received by webklodser.dk.
    NB: Please contact us as soon as possible so that we may be able to stop your order before it is shipped.
    You must return your order to us without undue delay and within 30 days after you have notified us that you wish to cancel your purchase. You must bear the direct costs associated with returning the item. You bear the risk of the goods from the time of delivery of the goods.

    If you want to exchange goods, please send an email to info@webklodser.dk with your order number and the goods you want to exchange. We will then return as soon as possible and send your new goods free of charge as soon as we have received your return. We give a minimum of 100 days of right of delivery as long as the item is in unopened packaging and in new salable condition.
      
    The condition of the item when you return it
    You are only liable for any deterioration in the value of the product due to handling other than what is necessary to determine the nature, characteristics and functioning of the product. In other words, you can try the item in the same way as if you tried it in a physical store, but you must not put it into actual use. Therefore, you cannot return boxes that have been opened since you do not have to break the packaging and see the item in a physical store.
     
    If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount, depending on the trade value of the item.
     
    Repayment of the purchase amount
    If you cancel your purchase, you will be refunded the amount you paid us. In the event of any impairment for which you are liable, this amount will be deducted.
     
    If you exercise your right of cancellation, we will refund all payments received from you, including delivery costs (except any additional costs arising from your choice of another form of delivery, other than the cheapest form of standard delivery we offer), without undue delay and at all circumstances within 14 days from the date we received notice of your decision to cancel this Agreement. We will make such a refund with the same payment method that you used in the original transaction, unless you have explicitly agreed otherwise.
     
    We can withhold the refund until we have received the item, unless you have provided documentation before returning it.
     
    If you regret the purchase, the goods must be sent to:

    Tovi IVS
    Kirkevej 1
    4241 Vemmelev
    Tlf:21977300

    Returportal

    Ønsker du at sende en vare retur, kan du med fordel benytte vores returportal.

    Ved at benytte vores returportal kan du købe en retur pakkelabel til kun 49,- som normalt vil koste noget mere.

    Complaint
    The Purchasing Act's deficiency rules may apply to goods purchases.

    Any errors or defects in delivery from webklodser.dk must be claimed in reasonable time after you have discovered the error (within two months is always within reasonable time). If you find an error, you should quickly contact Webklodser.dk. As a rule, you can only complain about errors that occur within two years after you have received the goods. The above is indicative and we will try in every way to remedy any. problems that should arise with the product you have purchased from Webklodser.dk, also according to the normal right of complaint, as far as possible.

    If the complaint is justified, we will reimburse your (reasonable) shipping costs. The item must always be returned in proper packaging and remember to get a receipt for shipping so we can reimburse your shipping costs.


    In case of complaint, the goods must be sent to:

    Tovi IVS
    Kirkevej 1
    4241 Vemmelev
    Tlf: 21977300

    The risk of the goods
    The risk of goods purchased by Webklodser.dk passes to you as a consumer at the time of delivery.
     
    Persondatapolitik
    I forbindelse med køb hos Webklodser.dk opsamles navn, adresse, telefonnummer og e-mailadresse, så vi kan behandle den afgivne bestilling. Webklodser.dk er ansvarlig for disse data.
    Oplysningerne opbevares i 5 år jf. bogføringslovens regler om opbevaring af
    købsinformationer. Webklodser.dk videregiver eller sælger ikke informationerne til tredjemand.
    Den dataansvarlige på www.webklodser.dk er ejere Tommy Westerdahl Christensen og Vivi Abrahamsen
    Som registreret hos Webklodser.dk, har du altid ret til at gøre indsigelse mod registreringen. Du har også ret til indsigt i hvilke oplysninger, der er registreret om dig.Disse rettigheder har du efter persondataloven og henvendelse i forbindelse hermed rettes til: info@webklodser.dk.
     
    Privacy Policy
    In connection with purchases at Webklodser.dk, the name, address, telephone number and e-mail address are collected so that we can process the placed order. Webklodser.dk is responsible for this data.
    The information is stored for 5 years, cf.
    purchase information. Webklodser.dk does not disclose or sell the information to third parties.
    The data controller at www.webklodser.dk is the owners Tommy Westerdahl and Vivi Westerdahl
    As registered with Webklodser.dk, you always have the right to object to the registration. You also have the right to insight into what information is registered about you.

    Documentation and guidance
    If there are product descriptions and user guides for the item, they are included in the delivery from Webklodser.dk.
    If you require further information or advice from Webklodser.dk page, this is an indicative one. Webklodser.dk guarantees that the goods meet the requirements for CE marking.

    The terms apply in the event that no other written agreements have been made between you as a buyer and webklodser.dk.